Friday, September 2, 2011

TalkTalk raises line rental charge

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Telecoms firm increases its line rental to £13.80 a month, less than a week after BT announced a price rise

TalkTalk has become the latest telecoms company to put its prices up, with customers facing a 9.5% rise in line rental charges from 1 October.

The standard line rental charge will rise by £1.20 to £13.80 a month, but the price of UK calls will remain the same at 7.6p a minute during the day.

The price rises come less than a week after BT announced it would be putting up charges for its customers. The increase means TalkTalk's standard line rental charge will still be 80p a month cheaper than BT's, when the latter raises its prices in December, and 10p a month cheaper than Virgin, but more expensive than Plusnet at £11.99 a month and Sky at £12.25 a month.

About 4 million customers will be affected by the price rise, but TalkTalk said those who wanted to avoid the increase could sign up to a new deal called Value line rental. This offers line rental for just £9.50 a month but involves paying the whole sum – £114 – upfront.

It said this deal worked out cheaper than those offered by BT, Sky, Virgin and PlusNet.

Tristia Clarke, commercial director at TalkTalk, said: "Our customers have told us that they love getting great value and they want long-term confidence about their outgoings.

"Offering pay in advance line rental at such a low price offers a simple way for our customers to get the best value."


guardian.co.uk © Guardian News & Media Limited 2011 | Use of this content is subject to our Terms & Conditions | More Feeds


Charles Arthur 02 Sep, 2011


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Source: http://www.guardian.co.uk/money/2011/sep/02/talktalk-raises-line-rental-charges
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